File preparation
Follow these ten guidelines and your job can go straight from quote to machine, with no back and forth.
DXF — preferred. R12 or 2000 format.
DWG — 2018 format or earlier.
SVG — with document units set to mm.
AI / PDF — vector files only. Scans and photos cannot be cut.
STEP / IGES — accepted for 3D work. Get in touch first.
Layer naming
| Layer name | What goes on it | What we do with it |
|---|---|---|
| CUT-OUT | The outside profile of the part | Cut right through, offset outside the line |
| CUT-IN | Internal apertures and cutouts | Cut right through, offset inside the line |
| Recesses that do not go through | Milled to your specified depth | |
| DRILL | Circles at finished hole diameter | Drilled on centre |
| REF | Dimensions, notes, centre lines | Reference only, not cut |
We always check with you before cutting anything on an unrecognised layer.
Cut line or finished size
The cutter has a width, so its path relative to your line sets the finished size. We cut outside the line on CUT-OUT and inside on CUT-IN as standard, so every part comes out at exactly the drawn size.
Troubleshooting
| Problem | What happens | Fix |
|---|---|---|
| Open contours | No toolpath can be generated. Job stops. | Join or PEDIT the lines into one polyline |
| Drawing in inches | Part is 25.4 times the size it should be | Set units to mm and re-export |
| Live text | Letters arrive as a different font, or as nothing | Convert to outlines before export |
| 2 mm internal corners | Corners come out with a 3 mm radius anyway | Design for the cutter, or ask for a 3 mm tool |
| Scanned PDF | Not a vector, cannot be cut from | Redraw it, or use our drawing service |
File needs tidying? The first ten minutes are free. After that our drawing service is £45 an hour plus VAT, billed in 15-minute blocks and always agreed before we start. We can also draw simple parts from a sketch or photo at the same rate.